FaceFlow Contact
talk to a person
One inbox handles everything at FaceFlow: [email protected]. Here is what to include so we can fix your problem in one reply, how to spot someone pretending to be support, and how to ask for your data or a deleted account.
What is the FaceFlow support email?
It is [email protected]. Include your user ID and a short description of the problem.
one address
Every kind of question goes to one inbox: [email protected]. Login problems, missing coins, a complaint you filed, an appeal against a ban, a privacy request, closing your account: it all lands with a human who answers.
Camera, microphone and connection problems often have a one-minute fix. The help center lists them, so it is worth a look before you write.
what to include
The quickest answers come from emails that include:
You will find it in your profile. It lets us find your account without asking twice.
A sentence or two, and roughly when it happened.
For purchases, the payment receipt. For reports, any screenshots you saved.
A fix, a refund review, a deleted account, a copy of your data.
real or fake support
FaceFlow support only writes from [email protected] and only talks to you by email. A genuine FaceFlow agent never pops up inside a chat, never wants your password or login code, and never asks for payment anywhere but the site. If someone does, it is a scam: report them and let us know.
faceflow.cam is independent and not connected with faceflow.com. We cannot help with accounts on other services.
privacy requests
To see what we store about you, correct it or delete your account and its data, send us a note that includes your user ID. What we keep and why is set out in the privacy policy.
keep exploring
people ask
Email [email protected]. It covers accounts, purchases, reports, appeals and privacy requests.
No. Support is by email only, so there is a written record of every request.
Email [email protected] with your user ID and ask for deletion. Your account and its data are removed.
Your user ID and the payment receipt. Try reloading the page first, as purchases usually appear within a minute.
No. faceflow.cam is a separate service and has no access to accounts elsewhere.
Your next favorite person
is already awake.
It is 2am somewhere, and someone worth talking to just opened FaceFlow too. A single tap opens the call. No sign-up wall, free to start, open to adults 18 and up.
